Dericam Singapore AP (Dericam) values your business and always committed to provide the very best of service to you.
- We are only Brook Gaming authorized distribution center and return merchandise authorization center in Singapore. http://www.brookaccessory.com/rma/RMA.php
- Dericam ensures very high level of quality control and checks.
- All products from the manufacturer are tested before we distribute to our customers.
- All survelliance cameras, Pocket Energy and Pocket Autocatch for Pokemon GO have twelve months limited warranty period from the date of purchase.
- All cables and adapters have three months limited warranty period from the date of purchase.
- We only honour warranty on the products that is purchased from Dericam Singapore AP. Please quote your name, phone number or email address, and order number for verification.
- Dericam will, at its discretion, repair or replace any defective component.
You can opt to return the product to us or to collect the product from us at Block 608 Senja Road Singapore 670608 void deck.
Alternatively, You can prepay Singpost smartpac charges for returning the item to you upon repair or for replacement.
If you have purchased Dericam or Brook products from other stores, please contact the point-of-purchase and request them for repair assistance/return/replacement product for you.